Tift County Schools

Tift County Schools in Georgia was facing an all too common problem that school districts across North America regularly encounter: How to improve what it offers students without spending more money than the bottom line will allow. Searching for the solution, Tift technology services director Harris Tucker decided to look into what Mitel® had to offer. What he discovered was that Mitel already had been working on just such a tricky equation for school districts everywhere. The trusted provider of IP applications and solutions had come up with the answer to how schools can subtract money from their communications costs while enhancing student outcomes through the improved flow of information between staff, parents and students.

ABOUT TIFT COUNTY SCHOOLS

Type: K-12 School District in Georgia
Location: Tifton, Georgia, U.S.
Configuration: Twelve schools and two administration offices
Students: 7,500
Staff: 1,000

CUSTOMER NEEDS

• Enhance communication between teachers, students and parents
• Streamline operating costs
• Improve student outcomes

SOLUTION COMPONENTS

• Mitel 3300 IP Communications Platform (ICP) with embedded unified messaging, automatic call distribution (ACD) and auto attendant
• Mitel IP phones

RESULTS

• Substantial cost savings of over U.S.$50,000 per year
• Advanced IP applications enhance school / parent communications resulting in more informed parents
• Simplified call management