House of Fraser

House of Fraser Implements leading IP Solution from Mitel

House of Fraser is the UK's leading quality department store, with an annual turnover of £900m and retail outlets in 50 locations in the UK.   House of Fraser has everything you can buy to make a house a home, from clothes to fill your closets to décor for your living room.

Customer Needs

  • Single voice network for staff
  • Reduced voice traffic, cabling costs and increased network flexibility
  • To leverage legacy IT equipment and enable future additions to the network

Solution Components

  • Mitel 3300 Integrated Communications Platforms (ICP)
  • Mitel 3340 Global Branch Office Solution
  • Mitel 5550 IP Consoles
  • Wireless IP Sets
  • Existing Mitel SX-2000 PBX

Results

  • Single future proofed voice network that is more efficient and cost-effective
  • Reduced cabling costs, increased flexibility and scalability of the network
  • £110k-£135k in the first year of phase one

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Quote

"VoIP means our staff can be anywhere and still be connected to our network. All they need is an IP phone, which is a key component of this project. Having a VoIP network ensures smooth migration to this new technology across all our stores. It's about future proofing our investment."

Andrew Darley,
Network Infrastructure Manager at House of Fraser